Shipping Policy

Welcome to Sweet Olive Street! We're excited to help you find the perfect handcrafted pieces. Here's everything you need to know about our shipping policy to ensure your items arrive on time and as expected:

• Estimated Delivery Dates: Please check the estimated delivery date under the shipping/delivery details on each product listing when placing your order. We commit to shipping your order on or before the ship date provided at the time of ordering.

• Order Processing: We process orders in the sequence they are received. If you're in a hurry and need an item ASAP, don't hesitate to reach out via Etsy message. We offer a Rush Option and UPS shipping add-ons to ensure your special pieces arrive when you need them.

• Communication: For any urgent needs or specific deadlines, please communicate with us directly through Etsy messages. We cannot honor deadline requests mentioned in your order notes.

• Shipping Options: All orders are shipped via USPS First Class from Miami, FL. At checkout, you have the flexibility to upgrade to UPS expedited shipping or USPS Priority Mail for faster delivery times.

• Responsibility for Delays: Sweet Olive Street prides itself on timely shipping, but we cannot be held responsible for delays caused by mail carriers beyond the expected delivery dates. Consequently, we cannot offer refunds for packages delayed under these circumstances.

Thank you for choosing Sweet Olive Street for your handcrafted treasures. We're here to make your experience as delightful as our creations. If you have any questions or special requests, please get in touch via email jessica@sweetolivestreet.com